Effective Date: [1-1-2025]
At DigitalPixelD, we sell digital products that are delivered instantly after purchase. Because these products cannot be physically returned, we have the following refund policy.
Refund Policy
Due to the nature of digital products, all sales are generally final. Once a product has been purchased and downloaded or accessed, we are unable to offer refunds, returns, or exchanges.
However, we may consider a refund in the following cases:
- You were charged more than once for the same order.
- You did not receive your digital product due to a technical issue that we are unable to resolve.
- The product delivered is significantly different from the product description.
Refund requests must be submitted within 7 days of purchase.
Non-Refundable Situations
Refunds will not be provided if:
- You changed your mind after purchase.
- You purchased the product by mistake.
- You no longer need the product.
- You expected features or content that were not mentioned in the product description.
- You are unable to use the product due to lack of required software or technical knowledge.
- You have already downloaded or accessed the product successfully.
Returns & Exchanges
Since all products are digital, returns and exchanges are not applicable.
Technical Support
If you experience any issues accessing or downloading your purchase, please contact us. We will do our best to resolve the problem as quickly as possible.
Contact Us
If you have any questions regarding this Refund & Returns Policy or need assistance with your order, please contact us:
Email: chauhanshiv721@gmail.com
Website: https://digitalpixeld.euÂ
Note: This policy applies only to digital products sold by DigitalPixelD. By purchasing from our website, you agree to this Refund & Returns Policy.